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Gengo Quiz Korean for iPhone not working

Can't get the new lesson to play? Having troubles downloading the supplemental material? Post your technical questions here, and we'll help you out.
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Joined: September 12th, 2010 5:14 pm

Gengo Quiz Korean for iPhone not working

Postby Starswept » September 12th, 2010 5:17 pm

Is there a fix coming soon?

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Posts: 22
Joined: June 3rd, 2007 11:12 pm

Postby super_user » September 12th, 2010 10:18 pm

Thank you for your inquiry. Kindly email our mobile support team at mobileapps[at] They will be happy to assist you with the problem you're experiencing with our Gengo Quiz app.

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Postby kazuau » September 12th, 2010 10:44 pm

Same here. And well, I sent following email on September 1st, which is more than 10 days ago.
I haven't heard anything yet. Please push it up.
Support Request: Gengo Quiz - Korean doesn't work at all.
To: mobileapps@...
Bought "Gengo Quiz - Korean" today, and doesn't even startup at all.
So please help me with this situation.

Device: iPhone 3GS 32GB
OS: iOS 4.02
Locale: Originally Japanese and then English (See below)

What I did:
1. Bought and downloaded "Gengo Quiz - Korean" with the device itself.
2. Start the app. (*)
3. Reboot the device.
4. Start the app. (*)
5. Change the locale from Japanese to English, reboot, and start the app. (*)
6. Delete the app from the device, reboot, download again, and start
the app. (*)

Splash screen with 'loading....' in the lower-right displays for about
10 seconds,
and silently returns to home screen. In a single word, it 'crashes'.

If any further information is needed please let me know.
Thank you.

Jason Team Member
Posts: 672
Joined: April 22nd, 2006 10:38 pm
Location: Louisiana

Postby Jason » September 14th, 2010 10:03 am

I'm very sorry for the Gengo Quiz crashes. We're looking into the problem.

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Posts: 22
Joined: June 3rd, 2007 11:12 pm

Postby super_user » September 15th, 2010 5:46 am

We submitted a new version of Gengo Quiz, which should resolve this issue. It could take about a week until Apple reviews and approves the app. Please let us know if you are still facing the same issue with the new version.

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