Start Learning Korean in the next 30 Seconds with
a Free Lifetime Account

Or sign up using Facebook

Gengo Quiz Korean for iPhone not working

Starswept
New in Town
Posts: 1
Joined: September 12th, 2010 8:14 am

Gengo Quiz Korean for iPhone not working

Postby Starswept » September 12th, 2010 8:17 am

Is there a fix coming soon?

super_user
Been Around a Bit
Posts: 22
Joined: June 3rd, 2007 2:12 pm

Postby super_user » September 12th, 2010 1:18 pm

Starswept,
Thank you for your inquiry. Kindly email our mobile support team at mobileapps[at]innovativelanguage.com. They will be happy to assist you with the problem you're experiencing with our Gengo Quiz app.
Thanks,
Team KoreanClass101.com

Get 40% OFF
kazuau
New in Town
Posts: 7
Joined: March 24th, 2010 6:58 am

Postby kazuau » September 12th, 2010 1:44 pm

Same here. And well, I sent following email on September 1st, which is more than 10 days ago.
I haven't heard anything yet. Please push it up.
------------
Support Request: Gengo Quiz - Korean doesn't work at all.
To: mobileapps@...
Hello,
Bought "Gengo Quiz - Korean" today, and doesn't even startup at all.
So please help me with this situation.

Device: iPhone 3GS 32GB
OS: iOS 4.02
Locale: Originally Japanese and then English (See below)

What I did:
1. Bought and downloaded "Gengo Quiz - Korean" with the device itself.
2. Start the app. (*)
3. Reboot the device.
4. Start the app. (*)
5. Change the locale from Japanese to English, reboot, and start the app. (*)
6. Delete the app from the device, reboot, download again, and start
the app. (*)

Result(*):
Splash screen with 'loading....' in the lower-right displays for about
10 seconds,
and silently returns to home screen. In a single word, it 'crashes'.

If any further information is needed please let me know.
Thank you.

Jason
KoreanClass101.com Team Member
Posts: 672
Joined: April 22nd, 2006 1:38 pm

Postby Jason » September 14th, 2010 1:03 am

I'm very sorry for the Gengo Quiz crashes. We're looking into the problem.

super_user
Been Around a Bit
Posts: 22
Joined: June 3rd, 2007 2:12 pm

Postby super_user » September 14th, 2010 8:46 pm

We submitted a new version of Gengo Quiz, which should resolve this issue. It could take about a week until Apple reviews and approves the app. Please let us know if you are still facing the same issue with the new version.

Return to “Technical Support (기술 지원)”