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Learn Koren - Complete Audio Course won't play

dgvwestkclass1014234
New in Town
Posts: 2
Joined: August 20th, 2012 1:51 am

Learn Koren - Complete Audio Course won't play

Postby dgvwestkclass1014234 » August 26th, 2012 7:10 pm

I recently downloaded the Learn Korean - Complete Audio Course (in case the topic didn't give it away). When I attempt to listen I get a pop-up window that says I need .NET Framework version 4.0.30319 installed. According to my Windows folder and regedit that is the version I have. I installed the latest update when the audio didn't play originally. I know you're not a Microsoft tech support site but maybe you are familiar with the problem. Thank you.

jaehwi
KoreanClass101.com Team Member
Posts: 159
Joined: June 17th, 2011 7:36 am

Hi

Postby jaehwi » August 29th, 2012 4:07 am

Hi,

Thank you for letting us know the issue.

We believe you can find the solution at this link: http://social.msdn.microsoft.com/Forums ... d56e7659a0

Could you try the process described on this support page, and let us know if it doesn't solve the technical issue?

Thank you,

Jae
Team KoreanClass101.com

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dgvwestkclass1014234
New in Town
Posts: 2
Joined: August 20th, 2012 1:51 am

Thank you for your response

Postby dgvwestkclass1014234 » August 30th, 2012 12:04 am

Jae - Thank you for your quick response. There were a lot of good ideas at that link you posted. None of them worked however. I think my problem is enough of an annoyance that I might have to re-install Windows. My system is running really well but there are a few issues and I think starting over will make me feel better. (I have next week off anyway.) Thank you again for getting back to me.

jaehwi
KoreanClass101.com Team Member
Posts: 159
Joined: June 17th, 2011 7:36 am

Hi

Postby jaehwi » August 30th, 2012 12:49 am

Hi,

Thank you for checking the information at the link. We're sorry that you might need to reinstall the Windows. I hope everything goes well.

If you have any questions, feel free to let us know.

Thank you,

Jae

Team KoreanClass101.com

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