Start Learning Korean in the next 30 Seconds with
a Free Lifetime Account

Or sign up using Facebook

MyWords iPhone app not working

Can't get the new lesson to play? Having troubles downloading the supplemental material? Post your technical questions here, and we'll help you out.
mrdeus
New in Town
Posts: 6
Joined: June 7th, 2009 6:04 pm

MyWords iPhone app not working

Postby mrdeus » April 8th, 2010 2:47 am

I purchased the MyWords iPhone app three days ago with the promise that I would get 10 new words each day.

I still get the same words as three days ago in "today's words". I am connected to the internet. I've tried restarting the app and switching between dates to "trigger" a download, but it's still the same old words.

A bit expensive for 10 words (whereof two are duplicates)...

mrdeus
New in Town
Posts: 6
Joined: June 7th, 2009 6:04 pm

Postby mrdeus » April 8th, 2010 5:45 pm

Today, on the fourth day, I got a new set of words. Hopefully it'll work from now on.

edit: and by lunch the words from this morning have been replaced by a different set of words. Unfortunately I hadn't added the words to the word bank yet, so they are now lost. It doesn't seem entirely stable.

How Much Will You Save? Click To Find Out.
super_user
Been Around a Bit
Posts: 22
Joined: June 3rd, 2007 11:12 pm

Postby super_user » July 10th, 2010 1:21 pm

@mrdeus - Thank you for purchasing MyWords iPhone app. We are sorry for the inconvenience. This issue resolved a while back, but I just wanted to check in and see if you are still having problems.


Return to “Technical Support (기술 지원)”