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Have anyone succeeded to get a refund?

Everbl00m6173
New in Town
Posts: 1
Joined: September 7th, 2012 10:41 pm

Have anyone succeeded to get a refund?

Postby Everbl00m6173 » September 18th, 2012 2:12 am

Hi,

Earlier tonight, I wanted to subscribe to ONE month to Koreanclasses101. Everything goes out smoothly when ordering, I choose one month option and entered my credit card information. But when it's done, I saw a notice saying that I just payed 240$$$$$$ for 24 months!! It went all soo wrong! For a poor student like me, how can I afford to pay 240$. I almost had a heart attack and I still can't stay calm...

After reading koreanclasses101 policy, I learned that they promise to refund when the customer is not satisfied (thx god!!) So I send them a message asking for refund right away!

But I still can't stay calm!!!! Can anyone, who has successfully got a refund, tell me that I will surely get my refund? amd How long do they normally take to get back to you and refund?

Please help! I desperately need An answer!! :cry: :cry:

team.relationships
Expert on Something
Posts: 131
Joined: June 18th, 2012 10:58 am

Postby team.relationships » September 25th, 2012 8:20 am

Hi

Please send your query to . We will provide you with immediate refund and adjust your subscription settings.
Have a look at our pricing offer under following link. -> http://www.koreanclass101.com/helpcente ... on/pricing

Thank you in advance
Piotr
Team KoreanClass101.com

Get 45% OFF at [[Site]]
phiafacerukia9622
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Posts: 1
Joined: January 7th, 2014 11:40 pm

Re: Have anyone succeeded to get a refund?

Postby phiafacerukia9622 » January 7th, 2014 11:45 pm

I just went through the same thing!

I cannot afford to do this much at one month! I immediately canceled my subscription and I really hope I get contacted asap! I sent two emails. I can't stay calm either!

community.korean
Expert on Something
Posts: 262
Joined: November 18th, 2012 6:38 am

Re: Have anyone succeeded to get a refund?

Postby community.korean » January 9th, 2014 1:55 am

Hi

The refund was already sent last night. It will take 2-3 working days to facilitate on your account. You should have also received confirmation by e-mail.

Let us know in case you have any other questions.

Sincerely
Piotr
Team KoreanClass101.com

dorrain396740
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Posts: 1
Joined: January 21st, 2014 2:15 pm

Re: Have anyone succeeded to get a refund?

Postby dorrain396740 » January 21st, 2014 2:20 pm

Hi Koreanclass101,

I have cancelled my subscription and sent in my refund email to .

Please refund me the 12 month subscription fee of USD 180 as I did not know that it will auto renew.

Please revert back to me on the refund status.

Thank you very much.

Dorrain

team.relationships
Expert on Something
Posts: 131
Joined: June 18th, 2012 10:58 am

Re: Have anyone succeeded to get a refund?

Postby team.relationships » February 7th, 2014 1:45 am

Hi

Thank you for your message. The refund has already been issued.

Sincerely
Piotr
Team KoreanClass101.com

skyjc1_226997
New in Town
Posts: 1
Joined: September 28th, 2014 3:32 am

Re: Have anyone succeeded to get a refund?

Postby skyjc1_226997 » September 28th, 2014 3:33 am

Hi

Same with me, I just joined yesterday and I was thought it was a monthly subscription and it turn out to be a 24months subscription. I emailed for a refund and still have not received a response yet.

team.relationships
Expert on Something
Posts: 131
Joined: June 18th, 2012 10:58 am

Re: Have anyone succeeded to get a refund?

Postby team.relationships » October 2nd, 2014 3:00 am

Hello Jason

Same with you case, the refund has already been sent. Please be informed that our Payment Team does not operate on weekends and it can take sometimes over 48h for the refund to be issued.

Sincerely
Piotr
Team KoreanClass101.com

vinhvuong1908_227470
New in Town
Posts: 1
Joined: December 12th, 2014 8:03 am

Re: Have anyone succeeded to get a refund?

Postby vinhvuong1908_227470 » December 12th, 2014 8:07 am

Hi Guys,

I am totally in the same case as you are...I have just sent refund request by email to . How long can i get back my refund. Coz at first i just signed up for 1 month and i did not expect that koreanclass charge me up 240.. That's out of my imagination .. I can not afford that big amount of money..... :((..Plz help me

team.relationships
Expert on Something
Posts: 131
Joined: June 18th, 2012 10:58 am

Re: Have anyone succeeded to get a refund?

Postby team.relationships » December 15th, 2014 4:01 am

Hello

Thank you for your message. You refund has also been sent.

Sincerely
Piotr
Team Koreanclass101.com

clc2301880
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Posts: 1
Joined: September 16th, 2012 7:44 pm

Re: Have anyone succeeded to get a refund?

Postby clc2301880 » July 27th, 2015 2:05 pm

I also ran into the same mistake! I sent two emails and I'm hoping to get my refund soon. KoreanClass101, please send me an email confirmation!

team.relationships
Expert on Something
Posts: 131
Joined: June 18th, 2012 10:58 am

Re: Have anyone succeeded to get a refund?

Postby team.relationships » August 6th, 2015 2:26 am

Hi

It looks like your premium subscription refund has been sent on 28th. You have currently basic subscription.
In case you would like to cancel that one as well kindly write to

Best
Piotr
Team KoreanClass101.com

Kristinasingh23
New in Town
Posts: 1
Joined: September 25th, 2015 7:45 am

Re: Have anyone succeeded to get a refund?

Postby Kristinasingh23 » September 25th, 2015 7:49 am

I just bought a premium account thinking it would be monthly payments of 23/month but it took out for the full 24 month payment at once. This is very misleading. Anyone know how long it takes for the refund? Its very important for me.

team.relationships
Expert on Something
Posts: 131
Joined: June 18th, 2012 10:58 am

Re: Have anyone succeeded to get a refund?

Postby team.relationships » September 29th, 2015 3:10 am

Hello

Thank you for your message. Please kindly send an e-mail to us at .

Best
Piotr
Team KoreanClass101.com

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