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carolynn
New in Town
Posts: 4
Joined: May 1st, 2008 12:00 am

Your account has been disabled.

Postby carolynn » June 16th, 2008 9:21 am

I am unable to login for days. The message says "Your account has been disabled. Contact site webmaster for details." I have tried emailing for help but no one has replied.

Pls assist urgently.

Keith
Expert on Something
Posts: 314
Joined: August 21st, 2007 12:08 am
Location: New York City
Contact:

Postby Keith » June 16th, 2008 11:22 am

Hi Carolynn! We've unlocked your account. Sorry for the inconvenience!

BTW, which e-mail did you send the e-mail to? I couldn't find it!

Get your free gifts of the month
carolynn
New in Town
Posts: 4
Joined: May 1st, 2008 12:00 am

Postby carolynn » June 16th, 2008 11:32 am

Phew! Thanks!

I sent the emails to . There is a link "contact us" on the top right hand corner of the website.

mynahz
New in Town
Posts: 1
Joined: November 7th, 2008 12:17 am

me too!

Postby mynahz » November 8th, 2008 3:22 pm

Hi, I am facing the same problem too. Someone help me on this...? :cry:

hyunwoo
Expert on Something
Posts: 868
Joined: August 1st, 2007 8:15 am
Location: Seoul Korea
Contact:

Re: me too!

Postby hyunwoo » December 12th, 2008 10:59 am

mynahz wrote:Hi, I am facing the same problem too. Someone help me on this...? :cry:


Are you still having the same problem right now?

sianzation
New in Town
Posts: 2
Joined: December 27th, 2008 7:32 pm

Postby sianzation » January 3rd, 2009 1:43 am

I got that problem today, when i have just subscribe. As after i have subscribed i click on the disable recurring subscription in case i forget to do it after a month. After that i got the account disabled, please contact the webmaster error message. I email to the (the email add that was listed at the help section). I came across this topic here so i do not know if my email will reach the admins. I don't think its
a very nice experience to get account disabled like right after 5mins after i subscribe :?

Keith
Expert on Something
Posts: 314
Joined: August 21st, 2007 12:08 am
Location: New York City
Contact:

Postby Keith » January 5th, 2009 5:12 pm

hi sianzation,

Has anyone gotten back to you via e-mail? If not, be sure to let us know. We definitely want to help you out as soon as possible.
Happy new year!

sianzation
New in Town
Posts: 2
Joined: December 27th, 2008 7:32 pm

Postby sianzation » January 6th, 2009 2:04 am

Yah, my problem has been solved. Belated Happy New year too =). It was nice that you guys responded in less than 3days. :D

aank1
New in Town
Posts: 2
Joined: March 1st, 2010 12:21 pm

Me-too: Unable to login~?

Postby aank1 » March 4th, 2010 11:02 pm

Hi there,
I've got the same problem too, couldn't access and prompted to contact webmaster, have sent emails but no replies... not sure what happened ~ Can't even do upgrade or anything, can someone please help? or advice?

Thanks!

bugaboojones
New in Town
Posts: 6
Joined: February 9th, 2010 2:13 am

Log in

Postby bugaboojones » March 5th, 2010 4:20 am

If anyone has trouble logging in, please email us at . We'll be more than happy to assist you with your problems and get you back on the site quickly.

Steve

aank1
New in Town
Posts: 2
Joined: March 1st, 2010 12:21 pm

Problem still unresolved

Postby aank1 » March 5th, 2010 11:20 am

I've sent email and got a reply, followed the instruction (clear cookies) still doesn't work, not able to login properly and "your account has been disabled contact webmaster" I'm confused, I even switch to another laptop which has no history browsing on the site, I'm still not able to login properly and keep seeing "Your account has been disabled" I wonder why, it should not be from the cookies and cache thing. Please advice urgently, thanks!

enileda34173
New in Town
Posts: 5
Joined: December 6th, 2010 10:50 pm

Postby enileda34173 » December 18th, 2010 12:47 am

I faced the same problems too. I have emailed the administrator and hope the administrator can solve the problems soon.

Its quite disapppointing as i enjoy the trial and so I have decided to sign up the premium account and can start over the weekend but now, it is not working. :(

angzikeng1563
New in Town
Posts: 3
Joined: December 1st, 2010 1:40 am

Your account has been disabled

Postby angzikeng1563 » December 18th, 2010 3:53 pm

Hi i am facing the same problem. The message says "Your account has been disabled. Contact site webmaster for details" after i have just clicked the 'suscribe' button.
Pls assist urgently as i hope to start learning now as the trial has ended but i am unable to

timandyou
Expert on Something
Posts: 601
Joined: March 12th, 2010 6:12 pm

Hello angzikeng1563,

Postby timandyou » December 20th, 2010 11:18 am

Hello angzikeng1563,
I am very sorry to hear that "Hi i am facing the same problem".
Can you send email to the below?



If you let them (our technical team) know your problem, they will take care of your problem.
I am very sorry,
Tim 8)

angzikeng1563
New in Town
Posts: 3
Joined: December 1st, 2010 1:40 am

Postby angzikeng1563 » December 20th, 2010 7:34 pm

Hi, I have already sent an email regarding this problem to but I have not received a reply yet. 2 days have passed, please assist me on this, thank you


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