Start Learning Korean in the next 30 Seconds with
a Free Lifetime Account

Or sign up using Facebook

Flash Cards have stopped working

Can't get the new lesson to play? Having troubles downloading the supplemental material? Post your technical questions here, and we'll help you out.
danielkolath7704
New in Town
Posts: 3
Joined: August 15th, 2013 3:12 pm

Flash Cards have stopped working

Postby danielkolath7704 » September 10th, 2013 3:09 am

Last time I was able to use flash cards was last night. Upon trying to open flash cards and review, I get a blank screen and an error message in the browser console.

STEPS TO REPRODUCE:

1. Go to http://www.koreanclass101.com/learningc ... flashcards
2. Click on the "Study" option for any deck. I tried a few
3. Click on "Start Session"

RESULT:

A blank screen. And in the console log I get the following error:

An uncaught error was raised with the following data: lib.js:6
You are using a ServerProxy but have not supplied it with a url. lib.js:6
Uncaught You are using a ServerProxy but have not supplied it with a url.

I tried this on mac with both chrome and safari, as well as on my home PC in chrome. I get the same error on all three.

alansh
New in Town
Posts: 1
Joined: September 6th, 2013 1:12 am

Re: Flash Cards have stopped working

Postby alansh » September 10th, 2013 7:43 am

I also had problems starting this morning which I reported to contactus.
In my case one deck disappeared. When I tried to recreate it using add new cards it no longer recognized that it had more than a couple of words under unlabeled and one each under the labels.
I have tried both Chrome and Internet Explorer. I also deleted all the words from Word Bank and deleted all the decks.
That did not help.

Sept 11 - All the problems above have been resolved for me.
Last edited by alansh on September 11th, 2013 5:23 am, edited 1 time in total.

Get your free gifts of the month
danielkolath7704
New in Town
Posts: 3
Joined: August 15th, 2013 3:12 pm

Re: Flash Cards have stopped working

Postby danielkolath7704 » September 11th, 2013 12:24 am

Tried again this morning. Looks like the issue has been resolved.

paloma_ill
Been Around a Bit
Posts: 15
Joined: April 11th, 2013 4:32 pm

Re: Flash Cards have stopped working

Postby paloma_ill » September 11th, 2013 3:06 pm

Hi everyone,

I'm sorry for the slow response.
The flashcard issue was fixed already. Is it working fine for you now?
If you're still having troubles, don't hesitate to let us know!

Paloma
Team KoreanClass101.com


Return to “Technical Support (기술 지원)”