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Learn Koren - Complete Audio Course won't play

Can't get the new lesson to play? Having troubles downloading the supplemental material? Post your technical questions here, and we'll help you out.
dgvwestkclass1014234
New in Town
Posts: 2
Joined: August 20th, 2012 10:51 am

Learn Koren - Complete Audio Course won't play

Postby dgvwestkclass1014234 » August 27th, 2012 4:10 am

I recently downloaded the Learn Korean - Complete Audio Course (in case the topic didn't give it away). When I attempt to listen I get a pop-up window that says I need .NET Framework version 4.0.30319 installed. According to my Windows folder and regedit that is the version I have. I installed the latest update when the audio didn't play originally. I know you're not a Microsoft tech support site but maybe you are familiar with the problem. Thank you.

jaehwi
KoreanClass101.com Team Member
Posts: 159
Joined: June 17th, 2011 4:36 pm

Hi

Postby jaehwi » August 29th, 2012 1:07 pm

Hi,

Thank you for letting us know the issue.

We believe you can find the solution at this link: http://social.msdn.microsoft.com/Forums ... d56e7659a0

Could you try the process described on this support page, and let us know if it doesn't solve the technical issue?

Thank you,

Jae
Team KoreanClass101.com

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dgvwestkclass1014234
New in Town
Posts: 2
Joined: August 20th, 2012 10:51 am

Thank you for your response

Postby dgvwestkclass1014234 » August 30th, 2012 9:04 am

Jae - Thank you for your quick response. There were a lot of good ideas at that link you posted. None of them worked however. I think my problem is enough of an annoyance that I might have to re-install Windows. My system is running really well but there are a few issues and I think starting over will make me feel better. (I have next week off anyway.) Thank you again for getting back to me.

jaehwi
KoreanClass101.com Team Member
Posts: 159
Joined: June 17th, 2011 4:36 pm

Hi

Postby jaehwi » August 30th, 2012 9:49 am

Hi,

Thank you for checking the information at the link. We're sorry that you might need to reinstall the Windows. I hope everything goes well.

If you have any questions, feel free to let us know.

Thank you,

Jae

Team KoreanClass101.com


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