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Have anyone succeeded to get a refund?

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Have anyone succeeded to get a refund?

Postby Everbl00m6173 » September 18th, 2012 11:12 am

Hi,

Earlier tonight, I wanted to subscribe to ONE month to Koreanclasses101. Everything goes out smoothly when ordering, I choose one month option and entered my credit card information. But when it's done, I saw a notice saying that I just payed 240$$$$$$ for 24 months!! It went all soo wrong! For a poor student like me, how can I afford to pay 240$. I almost had a heart attack and I still can't stay calm...

After reading koreanclasses101 policy, I learned that they promise to refund when the customer is not satisfied (thx god!!) So I send them a message asking for refund right away!

But I still can't stay calm!!!! Can anyone, who has successfully got a refund, tell me that I will surely get my refund? amd How long do they normally take to get back to you and refund?

Please help! I desperately need An answer!! :cry: :cry:
Everbl00m6173
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Postby team.relationships » September 25th, 2012 5:20 pm

Hi

Please send your query to contactus@koreanclass101.com. We will provide you with immediate refund and adjust your subscription settings.
Have a look at our pricing offer under following link. -> http://www.koreanclass101.com/helpcente ... on/pricing

Thank you in advance
Piotr
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Re: Have anyone succeeded to get a refund?

Postby phiafacerukia9622 » January 8th, 2014 8:45 am

I just went through the same thing!

I cannot afford to do this much at one month! I immediately canceled my subscription and I really hope I get contacted asap! I sent two emails. I can't stay calm either!
phiafacerukia9622
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Re: Have anyone succeeded to get a refund?

Postby community.korean » January 9th, 2014 10:55 am

Hi

The refund was already sent last night. It will take 2-3 working days to facilitate on your account. You should have also received confirmation by e-mail.

Let us know in case you have any other questions.

Sincerely
Piotr
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Re: Have anyone succeeded to get a refund?

Postby dorrain396740 » January 21st, 2014 11:20 pm

Hi Koreanclass101,

I have cancelled my subscription and sent in my refund email to contactus@koreanclass101.com.

Please refund me the 12 month subscription fee of USD 180 as I did not know that it will auto renew.

Please revert back to me on the refund status.

Thank you very much.

Dorrain
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Re: Have anyone succeeded to get a refund?

Postby team.relationships » February 7th, 2014 10:45 am

Hi

Thank you for your message. The refund has already been issued.

Sincerely
Piotr
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Re: Have anyone succeeded to get a refund?

Postby skyjc1 » September 28th, 2014 12:33 pm

Hi

Same with me, I just joined yesterday and I was thought it was a monthly subscription and it turn out to be a 24months subscription. I emailed for a refund and still have not received a response yet.
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Re: Have anyone succeeded to get a refund?

Postby team.relationships » October 2nd, 2014 12:00 pm

Hello Jason

Same with you case, the refund has already been sent. Please be informed that our Payment Team does not operate on weekends and it can take sometimes over 48h for the refund to be issued.

Sincerely
Piotr
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Joined: June 18th, 2012 7:58 pm


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