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free trial q/problem

Pandilex
New in Town
Posts: 1
Joined: March 26th, 2008 2:22 pm

free trial q/problem

Postby Pandilex » March 31st, 2008 3:11 pm

Does the free trial give you premium stuff? Cos I am an absolute beginner and I wanted to try the audio out on the hangul chart, but it doesn't work. It says at the top the > icon means play audio and it requires flash. I have flash, and I also tried reinstalling flash by visiting the url provided. It reinstalled it and said it was working fine.

However on the chart page, the > icons are not clickable, they just appear as images.

cwabbott
New in Town
Posts: 7
Joined: November 21st, 2007 9:04 am

Postby cwabbott » April 9th, 2008 3:22 am

Hello Pandilex,

Thank you for reporting this problem. We fixed the issue for your account, and for your patience, have extended your free trial an additional 7 days.

Please let us know if we can help further, and thank you for using KoreanClass101.com

Charles

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alex333sh
New in Town
Posts: 1
Joined: May 12th, 2008 2:11 am

Postby alex333sh » May 12th, 2008 3:23 am

Hi,

I have same problem, more or less. I just signed up for free 7day trial and watched How to Read and Write Hangul Part I video, but I can't access part II, III or IV. It asks me to log in or update my premium subscription.

thanks

Keith
Expert on Something
Posts: 314
Joined: August 20th, 2007 3:08 pm

Postby Keith » May 12th, 2008 6:30 am

Hi Alex,

Actually the other videos cannot be accessed by free trials, and must be accessed by a Premium Subscription.

Are you having problems with the flash buttons?

travbo
New in Town
Posts: 2
Joined: July 23rd, 2008 1:06 am

Postby travbo » July 23rd, 2008 3:13 am

also having trouble hearing the hangeul pronunciations on the chart page!

Is there a trick to hearing the Flash?

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